Have you ever spoken these words? I can’t go any further…..this situation is too much, the pain is more than I can handle, this person has exhausted me, these people have offended me, this situation will never change. You whisper your quiet exhaustion with life and offer a whispered internal surrender.

In the opening to Leadership on the Line Heifetz and Linsky state, "Everyday the opportunity for leadership stands before you"... This seemingly simple statement is followed by a list of examples ranging from the dinner table to the board room. The take away of course from this is that leadership often falls to those who may not even realize they are leading...